Securly 24: Saving Lives One Call At A Time

Since 2015, Auditor and Filter have used AI-based technology to flag messages of grief and bullying in emails, social media posts, and Internet searches. When a concerning message is detected, automated email alerts are sent to the IT admin in that district. But we knew we could do one better. So last September, we released securly:// 24 to the world.

Welcome to our 24 Student Safety Operations. This combines our Auditor and Filter sentiment analysis algorithm with a team of Student Safety Analysts who conduct risk analysis in real time on alerts flagged for suicide, depression, self-harm, and bullying. If the alert indicates imminent danger for the student, our analysts notify designated emergency contacts from the school immediately.

Even better? Our analysts are able to review the student’s previous alerts and search activity to form a more complete picture of the situation. This kind of insight means that we can help a suicidal student who vaguely emailed a friend they were in pain, but searched “how to kill yourself” on Google 5 minutes later.

“Securly has unique insight to student’s online activities and our analysts are trained to use this information to identify students experiencing real threats to their safety,” says Kathy Boehle, Director of Securly’s 24 Student Safety Operations. “Students aren’t always straightforward when communicating via email. Often Securly’s search data can clarify which students are a little sad, and which students are desperate and need immediate help.”

After a few short months, 34 lives have been saved. Here are just a few of those stories:

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