“Good design is as little design as possible” -Dieter Rams
To kick off the “Week of Innovation” –live from the ISTE floor– we are excited to unveil our brand new Dashboard! At Securly, we follow a simple rule of thumb for all product design decisions:
Useful > Usable > Attractive
Useful: Does a customer find a feature useful in the way one finds an automobile useful? Does it serve a basic purpose?
Usable: Is the feature designed to be self-explanatory? Will a customer need to file a support ticket to understand what we have built?
Attractive: Does the design evoke an aesthetic that has instant appeal?
We realized that in the previous version of the Dashboard we built, we had flipped this thinking on its head. Our Dashboard had visual pop, but there was very little about it that was useful OR usable. Hence, we set about redesigning it – adhering to the quote from Dieter Rams at the beginning of this post.
First, we enumerated the stats and graphs supported by our old dashboard and classified each into “useful” and “useless”. Next, we went over customer feedback through support tickets and surveys. We picked a couple of key asks that were worthy of the “front page of the Securly UI”.
The new dashboard has the following new sections:
- Securly System Health: In the spirit of full transparency, we will at all times provide you an overview of System Health. On those rare occasions when there is a systemic issue, we want you to know that we’re working to bring things back to normal.
- Recent Releases: All of our regularly scheduled releases (including bug fixes) will now show up as a live feed.
Our new dashboard is scheduled for release on Tuesday 28th of June. Should you have any questions, please reach out to firstname.lastname@example.org.
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